Effective November 1, 2026. Restored Crowns™ (“Restored Crowns,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, disclose, and protect personal information through restoredcrowns.com, our online store, and our consultation services.
Information We Collect
When you browse, shop, or contact us, we may collect your name, email address, telephone number, billing and delivery addresses, order details, selected Crown styles, messages, and information you choose to provide. Our website may also collect technical information such as IP address, browser and device details, cookie identifiers, page interactions, and related diagnostic or security information.
Our checkout uses WooCommerce and payment services including WooPayments and supported payment methods. Payment processors handle payment-card information. We receive transaction confirmations, payment status, and information necessary for fulfilling orders and resolving disputes; we do not need your full card number to process an order.
Private Consultations & Sensitive Information
For Private Medical Restoration or Use Your Own Locs™ consultations, you may voluntarily provide photographs, hair-related concerns, measurements, preferences, or other information relevant to your requested service. We use this information to assess your inquiry and communicate about options. Do not send medical records, diagnoses, or other highly sensitive health information through ordinary contact email. If additional details or images are required, we will provide instructions for the relevant private intake process. Restored Crowns does not provide medical diagnosis or treatment through this website.
How We Use Information
- To respond to messages, consultations, and customer service requests.
- To process payments, fulfill and ship orders, issue refunds, and manage repairs or returns.
- To provide order updates, service notices, and communications you request.
- To maintain website security, prevent fraud, troubleshoot problems, and improve shopping experiences.
- To meet tax, accounting, recordkeeping, legal, and other regulatory obligations.
- To send marketing communications only where permitted; you may unsubscribe from promotional messages.
When We Share Information
We share information with service providers as needed to operate our business, including website and email hosting (Hostinger), e-commerce services (WordPress and WooCommerce), payment processing (WooPayments and available payment partners), shipping carriers and shipping-protection providers, and the form provider used for consultations (Tally). These providers may process information under their own privacy notices and applicable contracts. We may also share information when required by law, to protect legal rights or safety, or in connection with a legitimate business transfer.
We do not sell customers’ contact information to data brokers. If our use of analytics or advertising technology changes, this policy and any required privacy controls will be updated to reflect that.
Cookies & Similar Technology
Our store may use essential cookies to maintain shopping carts, account sessions, checkout security, and site functionality. Other cookies or comparable technologies may be used for analytics or performance if enabled. You can control cookies through browser settings, although blocking essential cookies may interfere with checkout.
Information Retention & Security
We retain information only as long as reasonably necessary for the purpose collected, including fulfillment, customer care, financial records, fraud prevention, warranty and repair support, and applicable legal requirements. Retention periods vary by record type. We use reasonable measures to protect information, but no internet transmission or storage method can be guaranteed completely secure.
Your Choices & Privacy Requests
You may request access to, correction of, or deletion of your personal information, subject to identity verification, applicable law, and legitimate recordkeeping requirements. You may also unsubscribe from promotional emails using instructions in those messages or by emailing us. Depending on where you live, additional privacy rights may apply. Contact us to exercise any available rights; we will respond as required by applicable law.
Children
Our Crown products and private consultation services are intended for adults. We do not knowingly collect personal information from children under 13 through our website.
External Services & Links
Our website may link to independent services or platforms, including consultation forms, payment services, and social media. Their privacy practices may differ from ours, and their policies apply when you use those services.
Updates to This Policy
We may revise this policy as our website, services, or legal obligations change. Updates will be posted here with a revised effective date.
Contact
For privacy requests or questions, email care@restoredcrowns.com.
Restored Crowns™ — Wear Your Crown. On Your Terms.