At Restored Crowns™, every Crown is a handcrafted, one-of-a-kind hair system. Each order is carefully inspected, packaged, and prepared for delivery.
Order Processing
Ready-to-wear Crown orders are generally prepared for shipment within 3 business days after payment confirmation. Business days exclude weekends and U.S. postal holidays. Processing time is separate from carrier transit time. Custom and private restoration orders have separate production and shipping schedules communicated before purchase.
Domestic Shipping
We currently ship within the United States.
- Standard Shipping: Free
- Express Shipping: $15
Express shipping is an upgraded carrier service after order processing; it does not shorten the processing period. Carrier transit times vary and are not guaranteed.
Insurance & Signature Confirmation
Every Crown shipment includes shipping insurance and signature confirmation at no additional checkout charge. The cost is built into our Crown pricing. We purchase shipping protection appropriate to each Crown’s declared purchase value, and signature confirmation is required on delivery. Please arrange for someone to be available to sign for the package. Carrier and policy limits or exclusions may apply to insurance claims; applicable consumer remedies are not dependent on insurance coverage.
Tracking & Delivery
We will email shipping and tracking information when your Crown is dispatched. Customers should enter an accurate, complete shipping address and contact care@restoredcrowns.com promptly if an address correction is needed. Once a parcel is in transit, address changes may not be possible.
Lost, Damaged & Missing Shipments
If an item arrives damaged, is incorrect, or does not arrive, contact us promptly at care@restoredcrowns.com with your order number, tracking information, and any relevant photographs. Retain packaging for damaged items. We will review the matter, work with the carrier or insurer as appropriate, and provide any remedy required by applicable law. Filing an insurance claim does not replace our responsibilities to customers.
Unsuccessful Delivery Attempts
If no one can sign for a package, the carrier may attempt redelivery or hold it for pickup. Follow the carrier’s instructions. If the shipment is returned because of an incorrect address or repeated unsuccessful delivery attempts, we will contact you before reshipping and disclose any additional shipping fees that may apply.
International Shipping
International shipping is not currently available through online checkout.
Custom & Private Restoration Orders
Custom Crowns, Private Medical Restoration, and Use Your Own Locs™ orders have individually communicated production and shipping timelines.
Returns
For eligible ready-to-wear returns, please see our Returns & Refunds Policy.
Contact
Restored Crowns™ — Wear Your Crown. On Your Terms.