At Restored Crowns™, each ready-to-wear Crown is individually handcrafted. We want you to shop with confidence while preserving the condition and integrity of every Crown.

Ready-to-Wear Returns

Request an eligible return within 10 calendar days after confirmed delivery by emailing care@restoredcrowns.com. We accept voluntary returns only if the Crown is completely unworn and unused; unwashed, uncut, uncolored, and unaltered; free of makeup, fragrances, smoke, styling products, and other signs of wear; and returned in its original packaging with all included accessories. Its numbered security tag and any protective seals must remain attached and intact. These conditions apply to voluntary change-of-mind returns and do not restrict rights concerning damaged, defective, incorrect, or misrepresented items.

Requesting a Return

Email care@restoredcrowns.com with your order number and reason for return within the 10-day period. We may ask for photographs to help review your request. Please do not ship a Crown back until you receive written return authorization and shipping instructions. An approved return must be handed to the carrier within 7 calendar days after authorization.

Return Shipping

For an eligible change-of-mind return, the customer pays return shipping. We recommend tracked, insured delivery with signature confirmation because Crowns are high-value items. Original express delivery fees are not refunded for change-of-mind returns, except where required by law. If an item arrived damaged, defective, or incorrect, contact us promptly; we will review the issue and provide an appropriate remedy, including return shipping at our expense where applicable.

Refunds

Returned Crowns are inspected for eligibility. After an eligible return passes inspection, we will issue a refund for the eligible purchase amount and any refundable taxes to the original payment method within 12 calendar days. Your bank or installment-payment provider may take additional time to post or adjust the refund. We do not charge a restocking fee for eligible returns.

Custom, Medical Restoration & Use Your Own Locs™ Orders

Custom-made and personalized Crowns, private medical restoration, and Use Your Own Locs™ orders are not covered by this ready-to-wear voluntary return policy. Their cancellation, alteration, and refund terms will be provided separately before payment or production begins. Nothing in this policy limits rights or remedies available under applicable law for damaged, defective, incorrectly supplied, or misrepresented merchandise.

Crown Care & Repair

Eligible Crowns may qualify for the separate Crown Care & Repair Program, including one complimentary repair within six months under that program’s terms. That program does not extend the ready-to-wear return window.

Questions?

Email care@restoredcrowns.com with your order number. Restored Crowns™ — Wear Your Crown. On Your Terms.